Serving the Peterborough Area - remote & in‑home
Tech problems, solved
without the headache.
Slow computer, stubborn Wi‑Fi, a new smart‑home gadget that won't cooperate - I come to you and fix it in plain English, no upsells and no judgment.
What I fix
Everyday tech, straightened out
If it plugs in, connects, or beeps, chances are I can help. Here's what people call me for most.
Wi‑Fi & network setup
Dead zones, dropped connections, new router installs, and mesh systems set up right the first time.
Slow computer tune‑up
Virus and malware cleanup, startup cleanup, storage recovery - get your machine back to feeling new.
Home Essentials
TV, stereo systems, and other household devices, get it setup or fixed like new.
Backup & data recovery
Automatic backups for your photos and files, plus recovery help if a drive fails or a phone is lost.
Remote support
Screen‑share sessions for quick fixes, software installs, and "how do I..." questions - often same day.
One‑on‑one tech coaching
Patient, judgment‑free lessons on phones, email, video calls, and staying safe from scams online.
The process
From "it's broken" to "it's working" in four steps
Tell me what's wrong
Call, text, or fill out the form — describe the problem in your own words, no tech vocabulary required.
Get a straight quote
I'll tell you the flat rate up front, and whether it's a remote fix or an in‑home visit.
I fix it
In person or on a screen‑share, I work through the issue and explain what I'm doing as I go.
You're set up to succeed
I leave you with plain‑English notes so you know what changed and who to call if it happens again.
Who you'll be working with
One technician. No call centers, no scripts.
Eric McTech Support is a one‑person operation — when you call, you get Eric, not a queue. After providing support for big tech companies, I started this business to do it the way I always wished I could: patient and honest about what actually needs fixing, and happy to explain things twice.
I work with families, retirees, and small local businesses across Peterborough who want a tech person they can rely on.
- Background‑checked
- No commission on hardware or software sales
- Follow‑up support included after every visit
Ready when you are
Most requests get a same‑week appointment.
Get in touch
Let's get it fixed
Reach out with a bit of detail about the problem and I'll follow up within one business day with a quote and the next available time.